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Java House, one of East Africa’s biggest coffee-led restaurant brands, has reached a historic milestone with the launch of its 100th store, located in Rubaga, Kampala. The new branch marks a major step in the brand’s journey from a single coffee shop in Nairobi in 1999 to becoming a household name across Kenya, Uganda, and Rwanda.
Executives of the chain described the Rubaga opening as more than just another business expansion. They said it was a celebration of customer loyalty, community support, and the company’s steady commitment to quality service. By situating the landmark outlet in Rubaga, Java House is also recognizing the district’s vibrant culture, active community life, and bustling movement of professionals, students, and families.
The new branch adopts the Java House “Express” model, which is designed to meet the needs of today’s busy lifestyle. Unlike the traditional sit-in outlets, this format focuses on convenience and speed, allowing customers to grab their favourite coffee, pastries, or light meals on the go. Similar branches have already been opened in areas like Najjera and Muyenga in Kampala, where they have been well received by urban customers.
Eusila Jepleting, the General Manager of Java House Uganda, explained that the Express format has been a game changer. According to her, it offers flexibility for customers who may not have the time for a full sit-down meal but still want the same warm and reliable service the brand is known for. “We meet people where they are—on their commute, during their errands, or in their quick breaks—without losing the warmth that defines Java House,” she said.
Beyond convenience, Java House is also using its expansion to boost local economies. The Rubaga outlet will provide job opportunities for Ugandans and continue the company’s policy of sourcing ingredients locally to support farmers and suppliers. The brand has stressed that it sees each outlet not just as a business, but as part of the community where people can connect, share ideas, and feel at home.
Jepleting added that the new branch is meant to be more than a coffee stop. “We want Rubaga to be a place where people not only pick up coffee but also find moments of connection and community. This milestone is not just for Java House, but for every customer and team member who made it possible,” she said.
As part of its five-year growth strategy, Java House is focusing on making its services more accessible and convenient for customers across the region. This includes investing in local talent, expanding delivery options through platforms such as Glovo, and introducing healthier menu choices that reflect changing consumer habits.
Operating across different East African markets has also taught the company the importance of listening to local communities. By employing local teams and tailoring experiences to cultural preferences, Java House has managed to stay relevant while still growing its brand across borders. This “people-first” strategy, executives say, is what has helped the company stay strong for over two decades.
The Rubaga branch also reflects the resilience of African-owned businesses that have successfully expanded beyond one market. Java House, now celebrated as the largest coffee chain in East Africa, has built a reputation for being more than just a restaurant brand. It has become part of the lifestyle of many urban residents, offering a blend of international coffee culture with African hospitality.
Jepleting, while reflecting on the company’s growth from one Nairobi outlet to 100 stores across three countries, expressed gratitude to loyal customers who have stayed with the brand through the years. “Every cup and plate we serve is a reflection of the trust our customers place in us. This journey has been inspirational, and we are proud to carry the flag for African brands that dare to dream big,” she said.
With the Rubaga opening, Java House has strengthened its footprint in Uganda while reinforcing its reputation as a true East African success story.
